Conflict-free dispute resolution

About us.

A team of highly qualified professional mediators, including lawyers, economists, psychologists, sociologists and representatives of other specialties, who have many years of experience in practical work with conflict and conducting international negotiations, has opened an online negotiation ‘MEDIATOR’ center in SKOLKOVO Technopark.

If you have a conflict, then at a convenient time you can contact the ‘MEDIATOR’ center of online negotiations, where a mediator will tell you the rules of mediation in detail, which are very important for conducting a dialogue. Mediation is focused not so much on conflict (on finding out who is right and who is wrong) or on winning, but on a constructive search for solutions.

A mediator forwards documents to the parties that specify the rules and regulations for conducting the mediation procedure. Mediation is a method of settling disputes with the assistance of a mediator as a third neutral party. With the consent of the parties, an accelerated mediation procedure is possible without a direct meeting of the parties, using remote communication via the Internet, or ‘shuttle mediation’, in which the mediator meets with each of the parties, in turn, to compromise on an agreement to conduct mediation.

The mediation procedure is carried out on the basis of the 193-FZ federal law of the Russian Federation ‘on Alternative dispute settlement procedure with the participation of a mediator (mediator)’. With the mutual consent of all parties and on the basis of the principles of voluntariness, confidentiality, cooperation and equality of the parties, as well as the impartiality and independence of the mediator. Any of the parties, as well as the mediator, has the right to refuse the mediation procedure at any stage of its implementation.


Who is a MEDIATOR?

A mediator at dispute resolution can be a person of 25 years and older, with proof of passage a training course in the mediation (a copy of diploma, certificates and other documents proving their work as a mediator on the basis of a professional standard and of the federal law No. 193-FZ of the Russian Federation). In the implementation of the mediation procedure, a mediator must be independent, respect the neutrality and equal treatment of all parties to the dispute. A mediator is not entitled to carry out or continue their activities without clarifying all the circumstances that may or could affect their impartiality or cause a conflict of interest.

A mediator may not act as a lawyer, consultant, representative, witness, expert or in any other capacity for the parties, both during the mediation process and before and after it in the dispute. A mediator can give an explanation only upon request or after a call from the Prosecutor's office of the Russian Federation to the investigative bodies. A mediator operates under this order and the agreement of the parties, providing the parties an active involvement (assistance) in reaching a mutually acceptable agreement through negotiation with the parties and with each party separately (caucus), without any of the parties in a preferential position.


The party interested in resolving the dispute writes an application to the online negotiation ‘MEDIATOR’ center and signs a contract for mediationAfter signing the agreement, a mediator undertakes to prepare for negotiations and organizes the mediation procedure, for which they contact all parties to the conflict. A mediator sends the second party an offer to participate in the mediation procedure for a specific dispute. The party has the right to agree to participate in the mediation procedure or refuse within the period specified in the offer.

In case of failure to receive a response within the established time limit or refusal to participate in the mediation procedure, the mediator notifies the requesting party that it is impossible to conduct the mediation procedure without the consent of the other party.
The parties may choose the format for the mediation (a face-to-face meeting, using electronic communication, ‘shuttle mediation’, etc.). In the course of the mediation, each party has the right to propose a resolution for the dispute.

The mediation procedure takes place both separately (caucus) and in the form of a joint bilateral meeting. And the better the parties discuss options for resolving the conflict, the more likely it is that the decision will be implemented. All organizational expenses are paid according to the center's regulations.

The mediation agreement reached by the parties as a result of the mediation procedure is concluded in writing (preferably with the participation of attorneys of the parties). This agreement can be notarized and in this case, it will have the force of an enforcement document.

Rules of the online negotiation center. The center operates on the basis of the regulation and in accordance with the legislation of the Russian Federation - in accordance with article 3 of Federal law No. 193-FZ of July 27, 2010 ’On alternative dispute settlement procedure with the participation of a mediator (mediation procedure)’.

Mediator(s) are people engaged by the parties to the dispute to assist them in resolving the dispute and develop a mutually beneficial and viable solution on the merits of the dispute. A mediator conducts the mediation procedure, promotes constructive interaction of the parties and other participants in the mediation procedure in order to develop mutually beneficial solutions that meet their own interests and needs.

The main focus area of the center is:

Organization of mediation for the settlement of disputes arising from civil, family and labor relations, including business and other economic activities, as well as the settlement of other conflicts;

Interaction between participants is carried out via the Internet with the help of communication resources. The following methods of conducting online mediation can be distinguished: a telephone conference call, a video conference call, communication via email, various chats and messengers.

The center operates on a professional basis in accordance with the requirements of federal law, professional standards, standards and rules of the professional activity of mediators.

The mediation procedure is voluntary. The parties voluntarily participate in the mediation procedure. The mediation agreement is subject to execution on the basis of the principles of voluntariness and good faith of the parties. Confidentiality is one of the principles of mediation. The mediation procedure and everything that happens within it must remain absolutely confidential unless the parties have agreed otherwise. The content of the mediation agreement may be disclosed only in cases established by the parties or the legislation of the Russian Federation, in particular for the purposes of its execution.
A mediator cannot be called as a witness in court.